Ie: Loyalty

The In Essence Loyalty Program is our way of showing our appreciation whilst surprising & delighting our loyal consumers.

You’ll earn points or rewards for various activities on site, such as:

• Account creation 
• Like In Essence on Facebook
• Follow In Essence on Instagram
• Birthday gift
• Refer a friend 
• Online purchases
• Product reviews

With your hard-earned Loyalty points, you’ll unlock free gifts, voucher discounts & free shipping. The more you collect, the more you save.

Anyone can join, simply create an account with us here or during the checkout process!

You can earn points for all sorts of activities, including referring your friends or making purchases. To see all the ways you can earn points, sign in to your account here. It is important to note that points earned per transaction reflect Transaction total minus shipping & discount/promotional codes.

Login to your In Essence account to view your points balance.

Select the “Redeem Points” tab in your Account to see all the rewards you are eligible for, from here you will be able to redeem your rewards.

Multiple redeemed rewards or vouchers cannot be used at checkout. Only one code can be used per order. Vouchers cannot be used in conjunction with any other offer.

A minimum spend of $50, excluding shipping, is required to redeem a voucher.

No, vouchers cannot be used in conjunction with any other offer, and cannot be redeemed on sale items. Vouchers can only be redeemed on full price items.

No, there is no limit. The more you earn, the more rewards you’ll uncover!

If your account is inactive & no purchases have been made in the 365 days, your points will expire.

To claim Refer-A-Friend points, your referred friend must make an In Essence Loyalty Program account and make a purchase of at least $50. If the friend cancels or returns their order, your points will be removed from your account

There are multiple reasons: You redeemed your points for Vouchers. You or someone you referred has cancelled or returned a purchase. You have not purchased within 365 days since your last purchase, which means your points have expired.

You will need to redeem your voucher within your account prior to entering the checkout for the discount to be applied.

To maintain or advance to the next tier, you must meet that tier’s specified spend threshold within 365 days. If you do not maintain the spend threshold for a given tier within 365 days of your last purchase, your account will return to the next appropriate tier based on the points you accrued.

As you accumulate points & rewards, they will appear in your account dashboard.

The redemption value of your points is determined by what level you are in at the time you redeem them.

If at any time, you no longer wish to be a part of our Loyalty Program, please contact us here and ask to be unenrolled. If you want to re-join after leaving. Feel free to contact us for us to re-enroll you.

Please contact Customer Support here

No, vouchers can be used for up to a year once redeemed. The voucher code can be found under Rewards History once logged into your Essentials Loyalty Account.